Maintenance Information


16/12 <The Help Desk is closed >

The BizPortal Help Desk will be closed on following date.

Monday, 19th March 2012.

The network service is provided as usual.
* You may not connect the network when the service place is closed.


16/12 <The Help Desk is closed on the New Year holiday >

The BizPortal Help Desk stops the support service during the New Year holiday.

It closes at 5.00pm on Wednesday, 28th December and re-opens at 9.00am on Thursday, January 5th next year.

The network service is provided as usual during the holiday.
* You may not connect the network when the service place is closed.


16th/5 <Temporary suspension of the BizPortal service>

Maintenance work of the BizPortal system is scheduled for the following date.
The BizPortal service will stop temporarily during the work.

We apologise for any inconvenience caused by this.

- Time & date:
 0.00am - 6.00am
 Wednesday, May 18th 2011
- Designated locations:
 All BizPortal service spots.


27/12 <The Help Desk is closed on the New Year holiday >

The BizPortal Help Desk stops the support service during the New Year holiday.

It closes at 5.00pm on Tuesday, 28th December and re-opens at 9.00am on Wednesday, January 5th next year.

The network service is provided as usual during the holiday.
* You may not connect the network when the service place is closed.


17th/9 <Temporary suspension of the BizPortal service>

Maintenance work of the BizPortal system is scheduled for the following date.
The BizPortal service will stop temporarily during the work.

We apologise for any inconvenience caused by this.

- Time & date:
 0.00am - 5.00am
 Wednesday, September 29th 2010
- Designated locations:
 All BizPortal service spots.


21st/10 <Temporary suspension of the BizPortal service>

The BizPortal service will stop temporarily at Pacific Century Place Marunouchi because of a power shutdown of the building.

We apologise for any inconvenience caused by this.

- Time & date:
 8.00am - 8.00pm
 Sunday, November 9th 2008
- The location:
 Pacific Century Place Marunouchi


1st/10 <Temporary suspension of the BizPortal service>

Maintenance work of the BizPortal system is scheduled for the following date.
The BizPortal service will stop temporarily during the work.

We apologise for any inconvenience caused by this.

- Time & date:
 0.00am - 6.00am
 Wednesday, October 8th 2008
- Designated locations:
 All BizPortal service spots.


7/7 <Temporary suspension of the BizPortal service>

Maintenance work of the BizPortal system is scheduled for the following date.
The BizPortal service will stop temporarily during the work.

We apologise for any inconvenience caused by this.

- Time & date:
 0.00am - 6.00am
 Wednesday, August 6th 2008
- Designated locations:
 All BizPortal service spots.


4/30 <Temporary suspension of the BizPortal service>

Maintenance work of the BizPortal system is scheduled for the following date.
The BizPortal service will stop temporarily during the work.

We apologise for any inconvenience caused by this.

- Time & date:
 0.00am - 6.00am
 Wednesday, May 28th 2008
- Designated locations:
 All BizPortal service spots.


1/22 <Temporary suspension of the BizPortal service>

Maintenance work of the network equipment is scheduled for the following date.
The BizPortal service may stop temporarily during the work.

We apologise for any inconvenience caused by this.

- Time & date:
 0.00am - 6.00am
 Monday, February 18th 2008
- Designated locations:
 All BizPortal service spots.


14/12 <The Help Desk is closed on the New Year holiday >

The BizPortal Help Desk stops the support service during the New Year holiday.

It closes at 5.00pm on Wednesday, 28th December and re-opens at 9.00am on Thursday, January 5th next year.

The network service is provided as usual during the holiday.
* You may not connect the network when the service place is closed.


9/12 < Roppongi Hills Unavailable >

The network at Roppongi Hills is unavailable currently.
We apologise for the inconvenience.

Thank you for your patience.


8/12 < PrintMe Maintenance>

Regular maintenance work of PrintMe system is scheduled at the weekend.
The PrintMe service might be temporarily unavailable for a short time during the work.

Thank you for your patience.

- Time & date: 11.00am - 7.00pm, Saturday, 10th December
- The work site: Century Hyatt Tokyo


7/7 < PrintMe Maintenance>

Maintenance work of PrintMe system is scheduled at the weekend.
Although we do not anticipate any downtime, the PrintMe service might be temporarily unavailable for a short time during the work.

We apologise for any inconvenience caused by this.

- Time & date: from 11.00am, Saturday, 9 July to 4.00am, Sunday, 10 July
- The maintenance work site: Century Hyatt Tokyo


14/12 <The BizPortal Help Desk will be on the New Year holiday.>

The BizPortal Help Desk stops the support service during the New Year Holiday.

The holiday is from 5.00pm on Tuesday, December 28th;
the service restarts at 9.00am on Wednesday, January 5th next year.

The wireless LAN access service will be provided during the holiday as usual.
* You may not connect to the network when the service place is closed.


01/7 <Temporary suspension of the BizPortal service>

Maintenance work of the network equipment is scheduled for the following date.
The BizPortal service may stop temporarily during the work.

We apologise for any inconvenience caused by this.

- Time and date:
0.30am - 3.00am
on Friday, July 9th, 2004.
- The maintenance locations:
All BizPortal service spots, including Narita airport for BizPortal@Airport-Net and Haneda airport for BizPortal@NeoMobile.


5/2 < PrintMe Maintenance>

Maintenance work of PrintMe system is scheduled on the weekend.
Although we do not anticipate any downtime, the PrintMe service may be temporarily unavailable for a short time during the work.

We apologise for any inconvenience caused by this.

- Time & date: from noon on Saturday, February 7th to 5.00am on Sunday, February 8th
- The maintenance work site: Century Hyatt Tokyo


1/19 <Temporary suspension of the BizPortal service>

The BizPortal service is scheduled to stop temporarily as the following.
We appreciate your cooperation.

- Service spot:  Roppongi Hills
- Date:  February 9th-13th

- Service spot:
  Century Hyatt Tokyo
- Date and time: 9:00am - 5:00pm
  on Thursday, January 22nd

22/12 <Temporary suspension of the BizPortal service>

The BizPortal service will stop temporarily because of a power cut scheduled as the following.
We apologize for any inconvenience caused by this.
- Date and time:
 1:30am - 5:00am
  on Monday, December 29th.
- Service spots where
 the power supply is to be cut off:
 Raddison Miyako Hotel Tokyo

19/12 <Temporary suspension of the BizPortal service>

The BizPortal service will stop temporarily because of a power cut scheduled as the following.
We apologize for any inconvenience caused by this.
- Date and time:
 0:00am - 24:00
  on Sunday, December 21st.
- Service spots where
 the power supply is to be cut off:
 The Tokyo Metropolitan Tama
 Library


21/10 <Temporary suspension of the BizPortal service>

Maintenance of the network equipment is scheduled for the following date.
The BizPortal service may stop temporarily during the work.

We apologise for any inconvenience caused by this.

- Date and time:
 2.00am - 7.00am
  on Friday, October 24th.
- Service spots where
 the maintenance is done:
 All BizPortal service spots
 in Shinjuku and Ebisu area.


9/10 <Temporary suspension of the BizPortal service>

Maintenance of the network equipment is scheduled for the following date.
The BizPortal service may stop temporarily during the work.

We apologise for any inconvenience caused by this.

- Date and time:
 3.00am - 5.00am
  on Tuesday, October 21st.
- Service spots where
 the maintenance is done:
 All BizPortal service spots.


22/8 < Reastart of the BizPortal service at Narita Airport>

The BizPortal service at Narita Airport has been restarted.
Please feel free to use the BizPortal service again.


21/8 < Temporary suspension of the BizPortal service>

Due to a network problem, the BizPortal service at Narita Airport is being suspended temporarily right now.
We will inform of the recovery on this page, when the service is resumed.

We apologise for any inconvenience caused by this.


16/8 < PrintMe Maintenance>

Maintenance work of PrintMe system is scheduled for the following date.
Although we do not anticipate any downtime, the PrintMe services may be temporarily unavailable for a short time during this work.

We apologise for any inconvenience caused by this.

- Date:
 Saturday, August 16th
- Time:
 11.00am - 1.00pm
- Service spots where
 the maintenance is done:
 Century Hyatt Tokyo


27/2 < PrintMe Maintenance>

Maintenance work of PrintMe system is scheduled for the following date.
Although we do not anticipate any downtime, the PrintMe services may be temporarily unavailable for a short time during this work.

We apologise for any inconvenience caused by this.

- Date:
 Saturday, February 29th
- Time:
 0.00pm - 8.00pm
- Service spots where
 the maintenance is done:
 Century Hyatt Tokyo


05/2 <Temporary suspension of the BizPortal service>

Maintenance of the network equipment is scheduled for the following date.
The BizPortal service may stop temporarily during the work.

We apologise for any inconvenience caused by this.

- Date and time:
 3.00am - 6.00am
  on February 14th.
- Service spots where
 the maintenance is done:
 All BizPortal service spots.


17/1 <Temporary suspension of the BizPortal service at Century Hyatt Tokyo>

The maintenance of electrical equipment is scheduled at Century Hyatt Tokyo on Saturday.
The BizPortal service may stop temporarily during the period.

We apologise for any inconvenience caused by this.

- The maintenance schedule at Century Hyatt Tokyo
January 18th 24.00 - January 19th 5.00

- The temporary suspension of service
BizPortal wireless LAN service
PrintMe service


08/1 <PrintMe Maintenance>

On Wednesday, 8th of January 2003, between 0.00-4.00pm PrintMe will be undergoing scheduled maintenance.
Although we do not anticipate any downtime, PrintMe services may be temporarily unavailable for a short time during this 4-hour period.

We apologise for any inconvenience caused by this.


24/12 <Support of BizPortal Help Desk during the New Year holiday.>

The BizPortal Help Desk will stop the Q&A service during the New Year Holiday.

- We will stop our Help Desk service at 5.00pm on December 27th.

- We will restart the service
at 9.00 on January 6th next year.

The wireless LAN access service will be provided during the holiday as usual.

* You may not connect to the network if the shop, where the antenna is set, is closed in some areas.


18/12 We will be performing maintenance work on the network of BizPortal in the following dates: you will not be connected to the BizPortal network during the maintenance.

- The maintenance schedule and the area
10.00 - 11.00 on 19/Dec/2002
at Shinjuku Nomura Building

10.00 - 11.00 on 20/Dec/2002
at Spice Road in Shinjuku i-Land Tower, Hotel Century Hyatt Tokyo

11.00 - 12.00 on 20/Dec/2003
at Shinjuku Washington Hotel

We apologise for any inconvenience caused by the work.

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